Author: Michael C. Pittman

True POTS Replacement Compliance with Verizon

CSG is proud to be the exclusive Verizon channel distributor for the Epik box POTS Replacement Solution. By August 2nd, 2022, all POTS lines will need to be updated to current technology. This includes extremely critical LIFE/FIRE/SAFETY lines. ALL POTS REPLACEMENT SOLUTIONS ARE NOT BUILT THE SAME!

The Epik Box solution does not EMULATE a dial tone like other solutions that are essentially just an ATA in a box with a modem.

It creates true end-to-end management of network facilities ON-SITE with “Central Office” functionality. This is IMPERATIVE to true compliance on critical Life /Fire / Safety lines where code insists that the “primary performance requirement is that the voice communication provider own and operate the physical network facilities end-to-end from the PSTN to the fire alarm system”. The NFPA calls this central office functionality an MFVN, or Managed Facilities Voice Network and implicitly states that “Only voice services provided by MFVN’s are allowed under the code”. The Epik Box is the ONLY cellular based solution we have found to truly be an MFVN and therefore completely compliant with NFPA regulations and recommendations.

CSG Expands TELEHEALTH Offerings

Connected Solutions Group’s largest vertical has consistently been healthcare, even before the telehealth explosion. We have assisted organizations nationwide in providing monitoring for elderly care, post-hospital surgical monitoring, and increased visibility of home health patients with chronic disease states such as CHF, DM2, HTN, ESRD, COPD, etc.

Our offerings include a complete beginning to end process. We have partnerships with telehealth/remote patient monitoring software companies and peripheral vital sign monitoring device manufacturers. We are ISO 9001 and ISO 13485 certified, which allows us the ability to perform forward and reverse deployment of medical devices. We offer MDM/UEM device management as well as device staging and kitting, and support with managed services. We are elite partners in the Verizon co-sell space and excel in procurement of secondary market tablets and cellphones for your patient portals.

We have on staff  Telehealth/RPM subject matter experts to streamline your needs and tailor a solution that fits your patient population. We offer assistance in obtaining medical billing experts to help with all applicable codes for reimbursable instances between physician and patient. We also offer quick assistance with suppling experts in connectivity to your new patient monitoring endeavor.

Let us know how CSG can help improve your company and create new avenues of communication and revenue today.

CSG releases powerful MCC Brute

We are proud to announce the release of the MCC Brute, the most robust and highest performing member of our Mobile Command Center line of products.  Boasting top-of-the-line dual modem Cradlepoint routers paired with the most powerful custom antenna system on our line, this Brute is designed to pull signal in the toughest environments and produce a true enterprise level data connection on even the most remote sites.  Initially engineered for a large scale power company that required top level performance at satellite sub stations, the testing process included signal assessments before and after utilizing the Brute.  In most circumstances the MCC Brute produced more than double the data speeds produced on standard handsets and tablets.  Contact us today to learn more about how this product is changing remote connectivity.

COVID 19 Response Updates

Throughout the pandemic response, CSG has maintained its status as a mission critical organization and supplied tens of thousands of connectivity devices for Verizon wireless customers nationwide.  If you are subscribed to our YouTube channel, you will see our CEO Michael Pittman providing weekly updates on inventory availability and lead times on connectivity devices as demand has dramatically increased. CSG is also extremely proud to be offering our Mobile Command Center line of products that are being deployed in multiple states directly for the purpose of connectivity in Covid-19 remote testing sites.  We are proud to offer a wide range of connectivity solutions to help our customers maintain and thrive during a very difficult time.  Reach out to learn more about how CSG is impacting businesses of all sizes during the pandemic.

Work From Home Bundles from CSG

Contact your CSG rep to learn more about the complete bundles currently available to transition your home to an enterprise grade office setting.  With the best names in cellular routing technology available and paired with antenna that can increase both signal and speeds, CSG can turn your workspace into a reliable, dynamic network that keeps all connectivity with the employer and not the employee.  Our router engineers and technicians can help ensure proper configuration and data prioritization for the ideal setup for each specific employee site.  Reach out via our contact us page to learn more about how we are helping to transition companies to the new normal.

CSG’s Revolutionary CoDeX with Samsung set for Q3 release

Connecting a computer to cloud- or network-based resources from a remote area with limited internet connectivity is close to impossible without the right tools. Connected Solutions Group (CSG) helps solve this problem with its Mobile Command Center Mini, an LTE deployable device that delivers signal gain to adjacent devices. CSG’s strength is their “ability to take cellular-based hardware, accessories and service and bundle those all into a cohesive solution to deliver a seamless integration into a customer environment,” says CSG CTO John Wiseman. CSG takes its solution to the next level with its CoDeX capability, which enables Samsung smartphones to run a full mobile workspace in a remote environment. CSG CoDeX taps the power of Samsung DeX to enable a Windows virtual desktop infrastructure (VDI) via a mobile device.

Businesses and agencies that use Windows or VDI for remote connectivity can use DeX-enabled mobile devices together with the CoDeX, instead of laptops, for remote computing. The Samsung phone or tablet connects to the CoDeX to power the full Windows or VDI experience.

Wiseman says CoDeX serves an underserved market that spans agencies, such as police, fire and emergency medical services (EMS), and businesses that provide field services. “Previously, if you wanted to deploy a rugged device such as this into the field, it was many thousands of dollars, and that was a barrier to many agencies and businesses,” he said.

Workers such as police officers and engineers can access critical applications in a full desktop experience. The Mobile Command Center Mini provides connectivity by strengthening a weak LTE signal, and the CoDeX product enables the Samsung phone or tablet to provide a desktop experience with large screen, keyboard and touchpad.

“If you do rely on Windows, it’s an easy transition,” Wiseman said. “We can host a virtual instance of Windows right here, through the Samsung device. If you were investigating the scene of a fire, you might need to take photos or take notes. You can do that from your phone, but then instead of having to return back to the department, you can have a full desktop experience right there while you’re still at the scene.”

CSG has optimized for the Mobile Command Center Mini and the CoDeX for field use by ruggedizing the components with an IP67 rated enclosure for weatherproofing and drop resistance. Users can power the device via AC outlet, vehicle charger or solar power. The high-gain antenna of Mobile Command Center Mini is built into the device cover, which eliminates the risk of breakage associated with stick and paddle antennas.

Contact us to learn more about this revolutionary technology from CSG.