Our Government-Specific Services and Solutions
As a government organization, you face unique challenges that require specialized solutions. At CSG, we understand the pain points that come with managing complex systems and staying connected through temporary internet in challenging environments. That’s why we offer a range of services and tools that are specifically designed to meet the needs of government agencies at all levels.
From Mobile Command Centers and disaster response connectivity to remote management solutions and professional setup and support, we provide comprehensive solutions that address the specific connectivity challenges faced by government organizations across the nation.
Mobile Command Centers
CSG’s Mobile Command Centers (MCC) are a game-changer for public sector organizations that require emergency internet connections and on-site mobile capabilities. Ideal for use in emergency response, law enforcement, and other critical public sector applications, the MCCs enable personnel to rapidly deploy and communicate from any location. Their advanced technology and capabilities make them a valuable asset for any public sector organization seeking to improve its mobility capabilities.
Pre- and Post-Sale Services
Agencies require solutions that are tailored to their unique challenges and requirements. That’s why we provide comprehensive pre-sales and post-sales services at CSG to ensure you receive the best possible experience, with the most reliable connectivity options. Whether it’s an internet solution that is plug-and-play or needs a more hands-on deployment of on-site surveys and installations, CSG will ensure a seamless and stress-free experience.
Dedicated Support Through CSG Vertical Specific Teams (VSTs)
CSG’s Vertical Specific Teams (VSTs) are dedicated teams that provide expert support for particular applications. Government IT contracts are handled by a specific team with a clear management structure, proper training, procedural policy, and excellent customer service. Therefore, it’s easy to work with GSAs to understand and integrate emerging technology according to government IT policies.
POTSolve to Keep You Online When Primary Internet Goes Down
CSG’s POTSolve solution saves your organization money by replacing the POTS signal and providing your team with reliable 4G LTE coverage. Ensure you have reliable day-one connectivity, even in areas where traditional phone lines are not available.
Cellular Routing Solutions
You can realize the benefits of cellular routing solutions for reliable, secure, high-speed mobile connectivity. CSG’s routers support IoT applications, including fleet management and remote monitoring, and are designed for rugged environments, making them ideal for use in the field.
Signal Enhancement
Staying connected in outdoor environments can be a challenge for many organizations. That’s where signal enhancement technology, such as high-gain antennas, comes in. CSG specializes in deploying high-gain antennas and wireless access points that boost wireless signals in challenging outdoor environments. They are designed to provide maximum coverage and signal strength, enabling government agencies to engage in effective COOP (continuity of operations planning) and stay connected even in the most remote areas.
Custom Product Engineering
Our team of expert engineers specializes in custom product engineering, ensuring that our solutions meet the unique needs of each government agency. From design and development to testing and deployment, we work closely with our government clients to create custom products that are reliable, secure, and scalable. Our focus on customer product engineering allows us to deliver solutions that meet the highest standards of quality and performance.
Disaster Response Connectivity
Ensure you’re always ready with first responder internet. CSG offers a range of products to serve as communication hubs, with various models and sizes to scale for your agency’s needs. Connect up to 128 users via solution’s WiFi over LTE and customize your devices for HAZMAT, fire, EMS, or police equipment without sacrificing functionality or affordability.
Mobile Device Management Support
Mobile Device Management (MDM) is crucial for public sector organizations that rely on mobile devices to perform critical functions. With MDM, IT teams can receive temporary internet in order remotely manage and monitor mobile devices, ensuring that they are secure, up-to-date, and in compliance with regulations.
This is especially important in the public sector, where mobile devices may contain sensitive information and be used for tasks that such as emergency response, law enforcement, and healthcare.
With CSG’s support, agencies can remotely manage and update devices, control access to apps and data, and monitor device usage to ensure compliance with regulations. Our MDM services offer a reliable and efficient way to protect confidential data, reduce IT workload, and increase productivity for government agency staff.
Fixed Wireless Access
CSG enables your organization to obtain high-speed internet access in remote or rural locations where traditional wired infrastructure often fails. Our proficiency in wireless networking and communication technologies enables us to create and deploy personalized solutions, allowing for seamless internet connectivity and enhanced productivity in the most challenging environments.
Onsite Survey and Install
Every project is unique, which is why we offer comprehensive on-site surveys as a crucial component before any installation. Our team of experts will visit your site to evaluate the environment, assess any potential challenges, and identify the most effective solution to meet your needs. This allows us to provide a seamless installation experience, saving your agency time and money in the long run.
Mission Critical PTT Support
Whether you’re up against a project deadline or responding to an emergency, instant communication is critical when every moment counts. With CSG’s support in continuity of operations planning (COOP), you can be ready in seconds, broadcasting critical announcements to up to 500 users at a time, giving your employees access to real-time information with Push To Talk Solutions.