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CSG for Ransomware Recovery, Remediation, and Support: In Partnership with Fortinet and Alias Cybersecurity

Worried about ransomware attacks threatening your organization? Do you have what it takes to keep your networks secure?

Protect your data with expert ransomware recovery, remediation, and support services from Connected Solutions Group. We’ve partnered with leading providers of cybersecurity solutions, Fortinet and Alias Cybersecurity, to bring you the best ransomware recovery services.

Whether you want to safeguard your organization from data-loss scenarios or need help recovering from a ransomware attack, we can help. Contact us today and find out how we can help you bolster your defenses.

Ransomware Attacks Are on the Rise

The number of ransomware attacks globally has more than tripled from 2019 to 2021, rising from 187 million to 623 million. While the number of attacks decreased somewhat in 2022, the risk of a business falling victim to a ransomware infection is still shockingly high.

The threat landscape appears even more dire, considering that only 15% of organizations worldwide are prepared to defend against today’s risks.

So what’s the solution?

A proactive approach to ransomware protection.

You can prepare your organization for almost any scenario with the right hardware to keep your networks safe, incident-response planning managed services, and robust testing.

And if you do fall victim to an attack, the experts at CSG, in partnership with Fortinet and Alias, will help you get your lost data back while minimizing reputational and financial damages.

How Connected Solutions Group Can Safeguard Your Organization

CSG is your partner in ransomware removal, remediation, and support. We’ll help you with data recovery and ensure your systems are protected against future attacks. Through our partnership with Fortinet and Alias, we offer the following ransomware protection and ransomware removal services.

Firewall Managed Services

Robust firewall solutions will stop hackers from accessing your network or operating system by filtering out unwanted traffic and unauthorized users.

With CSG, you benefit from Fortinet’s next-generation firewalls and proactive monitoring services to ensure security updates and patches are always taken care of.

Incident Response

When you call CSG about a ransomware virus or other cybersecurity incident, you can expect a rapid response, data recovery, file recovery, and ransomware remediation.

Our cybersecurity specialists will do everything possible to help you avoid  paying the ransom and are able to get all your important data back.

Digital Forensics

Not sure how to recover data that’s lost or deleted? With our digital forensics services, you don’t have to worry about losing critical data. We can help you with ransomware-encrypted systems and the most complex data recovery processes.

Wireless Backup

Find peace of mind through our failover backup services. While regular backups are key to avoiding data loss, you’ll want the extra protection that comes with enterprise-grade wireless backup services to avoid costly downtime.

Penetration Testing

Penetration testing, also known as PEN testing, reveals security vulnerabilities that hackers could exploit.

With testing insights, you can resolve issues before cyberattackers realize they exist and boost your security posture.

Secure SD-WAN

SD-WAN (Software-defined wide-area networking) enables you to route your network traffic between on-premises and cloud-based solutions.

Get a complete set of networking and security solutions with secure SD-WAN from Fortinet, including a secure web gateway (SWG), universal zero-trust network access (ZTNA), and a dual-mode cloud access security broker (CASB).

Hacker Negotiation

Deescalation is a vital part of the ransomware removal process. CSG and its partners will speak directly with threat actors to negotiate their payment demands and achieve a swift resolution.

We’ll have you back to your normal operations as fast as possible. Call 804.251.2951 or 800.613.2218 right away for immediate help — we guarantee a response within 24 hours.

Our expert team will do everything possible to minimize the negative impacts of a ransomware attack. 

A Ransomware Removal Company You Can Trust

Connected Solutions Group has been providing custom-designed wireless solutions to businesses of all sizes since 2015. We offer leading-edge network solutions and serve as a single source for all your connectivity and data recovery needs. 

Our partnership with Fortinet and Alias Cybersecurity allows us to do even more for our customers. 

Not only can we implement state-of-the-art solutions, but we will also maintain your networks and keep your data secure with expert ransomware removal services

  • Get the powerful firewalls, extenders, switches, and other hardware you need for a robust network infrastructure that’s virtually hacker-proof and can scale with you.
  • Resolve data-loss situations quickly with the help of a skilled team of cybersecurity experts. 
  • Implement a comprehensive data protection solution, including managed services, testing services, incident-response planning, and wireless backup. 

If an attack does occur, rest assured you’re in good hands. We work quickly to resolve the issue, no matter what you’re up against. Additionally, our expert team can work with you to create a customized solution to safeguard your organization from future attacks.

Contact us today to learn more.

Frequently Asked Questions About Ransomware Recovery

What is ransomware, and how does it work?

Ransomware is a type of malicious software hackers use to block access to a computer system or network by encrypting files. Once a bad actor infiltrates your system, they’ll take control and demand payment. If you don’t pay, you might not be able to regain access to the encrypted data ever again.

Here’s an overview of the ransomware removal process:


Attackers might use email attachments, malicious links, compromised websites, or infected software downloads to introduce ransomware into your system. Social engineering techniques are often employed to deceive users into opening infected files or clicking on malicious links.


Once the ransomware enters the system, it starts its malicious activities. The virus may exploit vulnerabilities in the operating system or other software to gain administrative privileges, allowing it to take control of your entire system.


One of the primary objectives of ransomware is to encrypt files on the infected system or network. The ransomware virus scans for valuable files such as documents, images, videos, or databases and applies strong encryption algorithms to render them inaccessible without the decryption key. Some ransomware variants even encrypt entire hard drives, making file recovery even more challenging.

Ransom demand

After the encryption process is complete, the ransomware will demand payment from the victim. It might tell you to pay a certain sum in Bitcoin or another cryptocurrency. There might also be a time limit for the payment, which is why it’s critical to contact a ransomware removal service right away.

Payment and decryption

Your organization has two options. You can pay the ransom to get your data back. Or you can use ransomware remediation, which can involve recovering backup files, negotiating for a lower ransom, and the use of decryption tools.

What is ransomware recovery?

Ransomware recovery refers to the process of restoring systems and data affected by an attack. It involves steps taken to mitigate the impact of the attack, regain control of the compromised systems, and restore encrypted or lost data. 

Is it possible to recover files from ransomware without paying?

It is possible to recover data. If you have backed up your data and have a good incident-response plan, you can mitigate issues and restore your systems faster.

That’s why incident-response planning, wireless backup, and other proactive measures are so important. If you can quickly isolate the infected system, reinstall operating systems and software, and patch vulnerabilities, you’ll have a better chance of getting access to your data without major problems. 

Does ransomware go away if you pay?

Paying the ransom does not guarantee that the ransomware will go away or that your files will be decrypted. While some attackers may provide the decryption key or tool upon receiving payment, some won’t. You could also run into technical issues during the decryption process.

It’s also not recommended to pay the ransom. Instead, focus on ransomware recovery, including restoring your systems and files from secure backups, seeking assistance from cybersecurity professionals who specialize in ransomware support, and working with law enforcement agencies to report the incident.

What should you do if you notice an attack?

The faster your response, the better your chances of getting through the experience with minimal losses, so it’s important to act quickly. 

As soon as you get a ransomware message, turn off your internet connection and have your IT professionals isolate infected devices.

Then, call CSG right away for ransomware support services. We’ll start implementing solutions immediately to protect data, remove the virus, if possible, and repair your systems. We’ll also work with you after the attack to improve your security posture and create a plan to protect your organization from future attacks. 

Does my company need ransomware protection to be CMMC compliant?

If your organization has to comply with the Cybersecurity Maturity Model Certification (CMMC), you’ll need to ensure you’re current with several cybersecurity best practices, including penetration testing, vulnerability assessments, and incident-response planning. 

These actions are designed to keep your data safe from ransomware and other attacks. 

If you need help with CMMC compliance, reach out to the team at CSG today for a consultation. Through our partnerships, we can help you fulfill your data protection and security requirements. 

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