Technology for CUSTOMER ENGAGEMENT
CSG is proud of its long history of serving some of the nation’s most well recognized retail and hospitality brands. We have designed multi-site failover/redundancy solutions, designed and deployed digital signage projects, updated kiosk connectivity away from aging 3G technology, loaded ordering apps on to service tablets, and much more. With the current changes in the retail landscape, customer engagement is more important now than ever. We offer and support solutions that maximize the communication and engagement between retailer and customer, ensuring lasting experiences for the consumer. The retail and hospitality vertical of CSG is among our fastest-growing. CSG wireless bsiness solutions are being utilized across some of the largest retail and hospitality corporations across the US allowing them to connect legacy systems into modern phone networks complete with cellular failover and enhanced calling features.
Our tablets, complete with custom software, are used across retail channels assisting with POS, inventory management and customer service. Verizon OneTalk VOIP phone systems are exploding across the retail and hospitality industry and CSG is the largest integrator of One Talk systems in the United States.