Traditional POTS line costs have increased by 200–400% as carriers phase out copper infrastructure
RELIABLE IT
Many businesses and agencies still rely on traditional POTS lines (Plain Old Telephone Service) to support critical systems like fire alarms, elevator phones, security systems, fax lines, and more.
The problem? These copper-based phone lines are being phased out.
The infrastructure is crumbling making those lines more expensive, less reliable, and completely unsupported.
CSG helps businesses replace these legacy lines with modern connectivity solutions that keep your systems working so you aren't relying on outdated infrastructure.
Keep life safety systems online & compliant
Many fire alarm panels still rely on traditional phone lines. We replace those lines with a modern connection that keeps signals reliably reaching monitoring services—without depending on outdated copper infrastructure.
Ensure emergency communication always works
Elevator phones and emergency call systems must stay operational at all times. CSG replaces legacy phone lines with a reliable solution that maintains connectivity and meets safety requirements.
Ensure critical alerts are always delivered
Security systems often depend on phone lines to send alerts. Our POTS replacement solutions ensure alarms and notifications are delivered consistently using modern, more dependable connections.
Keep legacy equipment running without outdated phone lines
Many businesses still rely on fax machines and other analog devices that require a traditional phone line. CSG replaces those lines with a modern connection that allows your existing equipment to continue working without disruption.
UL Listed
Hardware
Certified for use in critical and life safety applications
NFPA 72
Aligned
Designed to support fire alarm and life safety system requirements
Tier 1
Carrier Certified
Reliable coverage through nationwide wireless networks
FCC
Compliant
Meets federal standards for wireless communication equipment
Battery Backup
Included
Keeps systems connected during power outages
HIPAA &
PCI Ready
Supports secure environments for regulated industries
We don’t just swap a line—we ensure your critical systems stay connected, compliant, and fully operational from day one.
We evaluate your current setup, including fire panels, elevator lines, security systems, and fax devices.
Signal strength, wiring paths, power access, and mounting locations are all reviewed to ensure the solution will perform reliably in your environment.
Based on your location and use case, we determine the best connection method, typically cellular, with multi-carrier options when needed.
This ensures consistent connectivity, even in areas where traditional infrastructure falls short.
Our team installs and configures the replacement device, integrating it directly with your existing systems.
No need to replace your equipment. We make what you already have work on a modern network.
We fully test the system to confirm signals are transmitting correctly and meeting required standards.
This includes validation for life safety systems, alarms, and emergency communication.
RELIABLE IT
These capabilities are built to ensure uptime, simplify deployment, and give you full visibility into your POTS replacement solution so your critical systems stay online, monitored, and protected at all times.
Remote Out-of-Band Monitoring & Management. TelCloud POTS is remotely monitored to ensure end-point connectivity at all times. Notification via text or email is available via cloud platform if any issues arise.
Auto Provisioning Support and Deployment. With cloud control, the technician can quickly and easily install your minimum point of entry (MPOE).
Battery Back-Up. 24 hours of battery backup, impervious to power failure.
Dual WAN Options Available. Allows for in-house internet utilization.
Powerful IOT Firewall. High-test security of communications is built into hardware. Our core promise is business continuity, and continuity demands secure connection to the Internet.
Dual Path Capable - Specific Options Available. Resilient/redundant Internet Access for low to high signal locations. SD-WAN functionality.
Cloud VPN + Smart MPLS. Never lose connectivity among offices. TC POTS unique cloud VPN and smart MPLS solution creates a mesh of interconnected nodes over our cloud infrastructure, providing redundant, high-availability connectivity.
Up to 8 Ports & Simultaneous Calls. Allows for “Tip and Ring” devices (ie: key systems, fire & security systems, faxes/efax, modems, elevators, SCADA, entry systems, overhead paging, and point of sale.
Number Portability (LNP). Toll free and DID numbers can be moved as needed.
Remote “Off-Band” Monitoring and Management. Allows POTS support to be constantly informed and in control of your device.
Not all POTS replacements are created equal. See why Telcloud POTS replacement is the right option for your business-critical and life-safety needs.
| Telcloud POTS | Competitor 1 | Competitor 2 | |
|---|---|---|---|
| Basic Dialtone | |||
| Remote Cloud Management | |||
| Local Number Porting | |||
| E911 | |||
| Portal Access | – | ||
| Enterprise Asset Management & Reporting | – | – | |
| Alerting Notifications | |||
| Bandwidth Bonding | – | – | |
| Detachable Extendable Antennas | |||
| Dual SIM Options | – | ||
| RJ-45 Ethernet WAN With Failover | |||
| Built-In-Firewall | – | – | |
| End-to PSTN Encryption | – | – | |
| Wall Mounted | |||
| Managed Facilities Voice Network (MFVN) | |||
| NFPA 72 Compliant | |||
| Elevator Compliant | |||
| HIPAA Compliant | – | ||
| PCI Compliant | – | ||
| SecureAlarm On-Net Signal Delivery | – | – | |
| Scalability | – | – | |
| Government Compliant | – | – | |
| Federal/State/City & Local | – | – |
Protect your business from connectivity disruptions by replacing outdated POTS lines with POTSolve. Ensure reliable connections for security systems, emergency services, fire alarms, elevators, and more.
CSG allows you to continue using your existing communication, life safety, and alarm systems while significantly reducing your monthly phone bills.
Designed to meet the stringent guidelines of UL, NFPA 72, PCI, HIPAA, and FCC ensuring full compliance for life-safety systems.
TelCloud POTS can be easily mounted on any wall or placed on a flat surface. Its configuration is straightforward, offering 5G/LTE failover for mission-critical lines.
TelCloud POTS routes traffic over both LTE and wired ethernet networks simultaneously to prevent dropped calls. Plus, a battery backup keeps devices operational during power outages.
TelCloud POTS is certified with major carriers, ensuring compatibility with a wide range of networks.
Our MFVN-compliant network ensures your traffic never navigates through the public Internet, offering enhanced security.
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